Privacy Policy

---

At DownIsland LLC we respect the privacy of our customers and understand the importance of protecting their personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website and services.

1. Information Collection:
We may collect various types of information from you, including but not limited to your name, email address, mailing address, phone number, payment details, and browsing activity on our website. This information is collected when you create an account, place an order, submit feedback, or interact with our website in any other way.

2. Use of Information:
We use the information you provide to process your orders, communicate with you regarding your purchases, personalize your shopping experience, improve our services, and comply with legal obligations. We may also use your email address to send promotional offers, newsletters, or updates about our products and services, but you can unsubscribe at any time.

3. Information Sharing:
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These third parties are contractually obligated to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. This information helps us analyze trends, improve our website, and customize content. You can adjust your browser settings to disable cookies, but please note that this may affect certain features and functionality of our website.

5. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy:
Our website is intended for individuals who are at least 18 years old. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take immediate steps to delete that information.

7. External Links:
Our website may contain links to third-party websites or services. We do not control or endorse the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to this Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.