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filler@godaddy.com
Accessing, browsing or otherwise using the site indicates your agreement to all the Terms and Conditions in this agreement, so please read this agreement carefully before proceeding. If you do not agree to any of these terms, then please do not access or use the DownIsland website.
These Terms of Use apply to all users of the DownIsland Website, including users who also may be contributors of text, content, information, and other materials or services on the Website.
Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of interacting with DownIsland Site content and shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.
You understand that when using the DownIsland Website, you will be exposed to User Submissions from a variety of sources, and that DownIsland is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against DownIsland with respect thereto, and agree to indemnify and hold DownIsland, its Owners/Operators, affiliates, and/or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the site.
The DownIsland Website may contain links to third party websites that are not owned or controlled by DownIsland. DownIsland has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, DownIsland will not and cannot censor or edit the content of any third-party site. By using the Website, you expressly waive DownIsland from any and all liability arising from your use of any third-party website. Accordingly, we encourage you to be aware when you leave the DownIsland Website, to read the terms and conditions and privacy policy of each other website that you visit.
Thank you for shopping with DownIsland. We aim to provide you with high-quality products that meet your expectations. In the unlikely event that you are not fully satisfied with your purchase, we have outlined our return policy below:
1. Eligibility:- Returned items must be unworn, unused, and in its original condition with all tags and packaging intact. - The item(s) must be returned within 30 days of the purchase date. - Only items purchased directly from our website or authorized retailers are eligible for returns.
2. Return Process:- Prior to returning any item(s), please contact our customer service team at sales@downisland.com to initiate the return process and obtain a return authorization. - Include the original invoice or proof of purchase with your return shipment.- Pack the item(s) securely to avoid any damage during transit.
3. -Once we receive and inspect the returned item(s), we will notify you via email regarding the approval or rejection of your refund. - If approved, the refund will be processed to the original payment method used for the purchase within 7-10 business days. - Please note that shipping charges are non-refundable.
4. Exchanges:- We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process mentioned above and place a new order for the desired item.
5. Non-Returnable Items:- Certain items are non-refundable, including but not limited to, underwear, swimwear, and sale/clearance items. Please check the product description for specific return eligibility.
6. Damaged or Defective Items: - In the rare event that you receive a damaged or defective item, please contact our customer service team within five days of receiving the product. - We will provide instructions for returning the item and, upon inspection, offer a replacement or refund.
7. Return Shipping:The cost of return shipping is the responsibility of the customer, unless the return is due to a damaged or defective item.
Please note that this return policy is subject to change without prior notice. We encourage you to review our website for the most up-to-date information.
If you have any further questions or require assistance, please do not hesitate to reach out to our customer service team.
Thank you for your understanding and cooperation.
DownIsland, LLC.
All text, graphics, button icons, images, audio clips, and software (collectively, "Content"), belongs exclusively to DownIsland or its affiliates. The collection, arrangement, and assembly of all Content on this Site (the "Compilation") belongs exclusively to DownIsland or its affiliates. All software used on this Site (the "Software") is the property of DownIsland, its affiliates or its Software suppliers. DownIsland logos, slogans, trade names or words are registered trademarks, trademarks or service marks of DownIsland, its affiliates, suppliers, or third parties. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us. You may not use any of our trademarks or service marks in meta tags without prior explicit consent.
Copyright © 2024 Down Island Shop - All Rights Reserved.
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